Vision

To be distinguished as a reference organisation, innovative and competitive for the commerce and services sectors. 

Mission

• To contribute to the development and upgrading of the commerce and services sectors, at national level;
• To carry out vocational education and training for young people and people in the labour market;
• To promote studies and projects aiming to develop:
  • Innovative contents, methodologies and tools to support vocational education and training and indicators for the sectors characterisation.

Values

• Orientation to the internal and external clients;
• Loyalty in the interpersonal relationships;
• Ethics, team spirit, innovation and creativity;
• Flexibility and adaptation to changes.